About Limo Jackson
This is the best possible choice when it comes to professional transportation. With a large number of diverse vehicles, there's certain to be a limousine or limo bus that's perfect for your special event, no matter what it is. We're known for our attention to detail and fantastic customer service, so be sure to keep us in mind for the future.
Are you curious?
We would be surprised if you did not have questions. We want to help you in anyway we can. So, here are the questions that we get most often from our customers. Hopefully, you find yours here. If you do not, then please email us or call our office anytime of the day or night. Our courteous customer service representatives are well trained in every area of our business. They will be able to handle any questions or concerns you might have. Then, if you are ready, they can walk you through the easy and painless booking process in order to fit you and your situation to the perfect vehicle. Please call us today, it will be our pleasure to speak with you and to serve your luxury transportation needs.
We provide service to an area well outside of Jackson. Give us a call and we'd be glad to let you know if we're able to provide service to your specified city. Chances are, we can!
Guests that are 21 and older are certainly welcome and encouraged to drink on our buses. However, when it comes to smoking, we don't allow that at all. We ensure that our buses are in tip top condition before sending them out, and we expect the same to return.
No, we don't. We're able to provide service all throughout the day and night, no matter the hour. If you're partying, we'll be there!
Your price includes absolutely everything, even the tip and the fuel! Other companies charge you for those things as soon as they pull up, so be wary of who you rent with and what is included in your price.
We take pride and joy in our vehicles, as we renovate them constantly with all of the best amenities. You'll find ice filled premium bar areas, polished dancing floors, stripper poles, comfortable couch style leather seating, ambient neon lighting throughout, tinted windows for privacy, iPod capable sound systems with subwoofers, televisions with DVD inputs, and more!
It's easy to book a bus! Let us know the city where you will be picked up, how many people are in your group, and when you need service, and we'll be glad to take care of the rest and send you on the way with an accurate quote.
Yes, if they are available when you call to check and you need more than one for your group size and event, you can book as many vehicles as you would like to.
If you are having a great time, we don't want to stand in the way. Feel free to go as long as you would like. You will be billed at your agreed upon contracted rate in 15 minute increments.
9. I understand that we can drink on the vehicle we rent, do we bring our own alcohol or do you provide that?
Per Michigan Department of Transportation guidelines, we cannot provide alcohol. But you can certainly bring your group's favorite libations and stock the built-in coolers we have onboard.
The cost varies depending on factors like your date and time of service, the city where you will be picked up, and the size bus you are going to need. If you call one of our courteous customer service agents, they will be able to give you a quote if you have this information ready for them. And keep in mind, the quote you will be given is all-inclusive, there are no hidden fees and gratuity and taxes are already included.
11. I know which vehicle I am interested in, do I have to put down a deposit in order to reserve it for my date and time?
Yes, if the vehicle you are interested in is available for your date and time, we require a $200 deposit be placed on a credit or debit card to reserve it.
We recommend you book as soon as you know your date and time of service, the size of your group, and the city where you will be picked up. Our business is on a first come first serve basis and the popularity of our vehicles has been growing by leaps and bounds so the sooner you call, the more likely the vehicle you need will be available.
You can rent one of our vehicles for six hours or more. The only exception is a wedding. We have 3.5 hour wedding packages.
Absolutely, this is a popular booking. We will take a group of teenagers to their dance and to any other destinations that the parents have approved and signed off on. Everyone will have a great time riding in style and the main thing is everyone will arrive home safely.
After your initial deposit is put on a credit or debit card, you can pay the balance on your account with a credit or debit card, traveler's check, pre-approved bank check, or cash to the driver on the date of service.
No, once your time on your vehicle starts, you can go as far as you want to. Our motto is, "unlimited stops, unlimited miles."
Yes, you will want to call our friendly and courteous customer service representatives. They are extremely knowledgeable about our business and will answer any problems or concerns that you have and walk you through the booking process if you are ready. Call today, they are available all day and all night, 365 days a year.
18. I have long work hours and I will not be able to call until after 7 p.m., will there be someone available to talk to from your company at that time?
Yes, we strive to be available anytime you may need to talk to us. Therefore, our courteous customer service agents are available 24/7, 365 days a year. Please call us today, we look forward to hearing from you.
19. I have worked with businesses like yours before and when it came time to pay the bottom line, there were all kinds of hidden fees that I knew nothing about until that moment. Can you tell me ahead of time what hidden fees you have and how that will affect the price I pay?
Your question is a very good one. We can assure you that the price you will be quoted by our customer service agents will be the bottom line price. When you go to pay the balance, you will not see any additional costs. Our company is built on treating our customers with the utmost respect and hidden fees are not a part of that foundation.
A tip will not be expected. Your overall price included a minimal gratuity. If you receive exceptional service and you would like to still tip at the end of your service time, you are certainly free to do so.
21. We have a number of destinations that we would like to be taken to, but it is possible that another one or two pops up during the night, can we still add these at the last second?
You certainly may. Our policy is unlimited miles, unlimited stops and that includes stopping on the spur of the moment. You can even ask your driver for suggestions on your trip.
Yes, we operate all year, 365 days a year.
One of our friendly and knowledgeable customer service representatives are the best people to help you with this. They will ask you your group size and what kind of things you would like to do on your vehicle and then they can fit you to the perfect vehicle for your situation. From there, it is all about whether your vehicle is available for your date and time of service. Our agents can help you with all of this.
We do not allow any cancellations. Keep in mind that when you put down a deposit and reserved one of our vehicles, we took it out of possible circulation for that night. So, we were unable to take any other reservations on that vehicle.
No, we do not have bathrooms on any of our vehicles. We do offer you unlimited stops so you have the option of a bathroom break anytime you need it.